How to unlock if the Global Administrator is locked?
If you can get to access the database, you can modify the administrator record in the CMS_User table.
Method 1:
Using below query to unlock Global Administrator from Database:
UPDATE CMS_User set UserEnabled=1 WHERE UserID=<userid>
Method 2:
you can also use the CMSAdminEmergencyReset key in your web.config file.
Reseting the password via a web.config key can be done by inserting the following key to the appSettings section of your web.config:
<add key="CMSAdminEmergencyReset" value="<your username>;<your new password>;[true/false]"/>
If you can get to access the database, you can modify the administrator record in the CMS_User table.
Method 1:
Using below query to unlock Global Administrator from Database:
UPDATE CMS_User set UserEnabled=1 WHERE UserID=<userid>
Method 2:
you can also use the CMSAdminEmergencyReset key in your web.config file.
Reseting the password via a web.config key can be done by inserting the following key to the appSettings section of your web.config:
<add key="CMSAdminEmergencyReset" value="<your username>;<your new password>
The first and second parameter specify your user name and your new password, delimited by a semicolon. The third parameter is optional and indicates whether you want to create a new user with global administrator rights.
The appsetting key will be automatically removed from web.config after you got access to the CMSDesk or CMSSiteManager.
